The first thing we do is to evaluate the problem. If we can do this without taking anything apart, or hooking up any expensive equipment, there is no charge to you for this. After we evaluate the problem, we can give you an estimate based on what we know at the time. It may be that disassembly is required to give you and exact figure. At least we can usually give you a "price range" before we dig in so you have an idea what to expect. Then What Do You Do? Well, after we take the unit apart, we can see just what happened, and make a list of all the parts that need replacement. We also list any improvements that need to be done, and call you with the exact figure. This includes parts, labor, tax and any other expenses that are included. You won't get another call from us until the vehicle is finished. We don't call you back to "bump up" the price as is commonly done in some shops.
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